*Our Lowest Price Guarantee does not apply to special orders, close-outs, floor models, as-is, final sale, clearance, vendor rollbacks, special purchases or doorbusters. It applies, one time, to the identical item (same manufacturer and model number) with the same terms, offers, conditions, delivery fees, and finance offer. Merchandise from buying clubs, auction sites and internet retailers are not applicable. When a competitor’s price is at the Manufacturer’s Minimum Retail Price, the price will be matched to comply with the manufacturer’s policies. The Lowest Price Guarantee is limited to competitors that have retail showroom locations within 50 miles of our showrooms.
‡Furniture Happiness Guarantee:
- Furniture purchases are eligible for reselection or return under these conditions:
Notify us within three (3) days of your delivery or pick up if you are not satisfied with your purchase of showroom merchandise and you may return your furniture purchase or make a one-time reselection of equal or greater value with no restocking fee. The completed return of merchandise or reselection must take place within seven (7) days of your original delivery or original pick up date.
- All one-time reselections require the payment of a new delivery fee for your selected merchandise. The original delivery fee is not refundable. For delivered merchandise, there is no handling fee for this one-time reselection. All pick ups will be charged a $99.95 handling fee for this one-time reselection.
- All items that are returned for refund will be charged the original delivery fee and a second fee for the pick up of the return merchandise. In addition, all returned merchandise will be charged a fifteen percent (15%) restocking fee which will be subtracted from the refund amount.